Most common answers we give?
All bookings are subject to availability. All events require a deposit to secure the reservation date. A booking is consid-
ered contingent upon the receipt of your credit card deposit. Happy Everything Catering does not provide alcohol
service or serving staff of any kind. Alcohol-related service and serving staff will be the sole responsibility of the cus-
tomer. All menu items come completely garnished on disposable frames ready to go. All trays, pans, dishes, silverware,
plates, etc. we deliver are your property. All items delivered are the property of the customer.
The hot is delivered hot, and the cold is delivered cold. If it needs a spoon or tong, then it will have a spoon or tong.
Yes, we help lots of customers brainstorm what menu & quantities. Happy Everything Catering reserves the right to
refuse events as we deem fit regardless of event date. - Top
General pricing questions
All sales are final. While Happy Everything Catering strives to ensure accuracy, we reserve the right to correct any
errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description.
Prices are subject to change without notice due to market conditions. All quoted prices are subject to change. These
menus are valid for events that occur in 2008, excluding holidays. - Top
How do I guarantee my date?
(Required information for booking your date)
(5) Business days prior to your event date, final menu selection and “Guaranteed Minimum Number of Guests”
(“GMNG”) must be reported to Happy Everything. This GMNG may increase; not decrease. If the number attending falls
below the GMNG, the original GMNG will be charged. Any increases to your GMNG are subject to Happy Everything
Catering’s approval. However, we cannot guarantee availability of additional items as specified in the original order and
will substitute accordingly. (SEE SUBSTITUTIONS) - Top
How is final payment handled?
The final balance of all orders may be paid by the following; Cash, Personal Check, Cashiers Check, Money Order,
Visa, MasterCard, American Express, or Discover Card. Full payment must be received before pick-up or delivery of
your event. - Top
How are unpaid balances handled?
Unpaid balances will be subject to penalties, interest, or both. Interest may accrue from due date at 1.75% per month
(annual rate 21%) plus cost of collections and reasonable attorney fees on any amount not paid. - Top
How do you handle cancellations?
All cancellations must be in writing via fax (317-848-2712) or email (happyeverything@sbcglobal.net). Refunds are
determined by the date & type of cancellation in relation to the function date. See below for explanation. - Top
General Cancellations:
-At least 7 business days before the event is scheduled to take place-Customer reimbursed 100% of deposit
-Between 7 – 4 business days before the event is scheduled to take place
-Customer obligated for 50% of Total Bill
-Less than 72 hours before the event is scheduled to take place
-Customer obligated for 100% of Total Bill
Special Event Cancellations (i.e. Wedding, Open House, Graduations, etc):
-More than 60 days before the event is scheduled to take place
-Customer reimbursed 100% of deposit
-Between 30 - 59 days before the event is scheduled to take place
-Customer obligated for 50% of Total Bill
-Less than 0 - 29 days before the event is scheduled to take place
-Customer obligated for 100% of Total Bill - Top
How do you handle substitutions / special requests / dietary requirements?
Happy Everything Catering must reserve the right to make substitutions when market conditions dictate, or for any reason beyond
our control. All substitutions will be comparable or greater value, and if possible, you will be notified. All goods and ingredients
offered are subject to availability. If an item becomes unavailable, or is of insufficient quality to be provided for a client's
function, we reserve the right to make a substitution. Any special dietary requirements must be notified to Happy Everything
Catering at 317-848-2711 (7) days prior to the event. - Top
Do you charge extra for delivery / set up / event access?
All Happy Everything’s catering deliveries will be assessed a delivery fee based on the delivery location & accessibility. Happy
Everything Catering will require reasonable access to the area of the event in order to deliver. This may include the use of lifts to
upper and lower floors, the use of loading bays and vehicular access. If additional labor is required (e.g. access across lawns to
marquees during inclement weather), we reserve the right to make a charge for this. Happy Everything’s delivery person will
assist in set up of ordered food only. Happy Everything is not responsible for moving tables, furniture, table clothes, flowers
arrangements, etc. - Top
Approximate Delivery fees:
All Orders between $250 - $599
$10.00 - $50.00
All Orders between $600 - $1499
7% Delivery & Set up Fee
All Orders $1500 and above
14% Delivery & Set up Fee - Top
How do you handle forces out of our control?
No liability will be accepted by Happy Everything Catering for the failure to perform our obligations due to strike, lockout, hostilities
or any other circumstances beyond our control. No liability is accepted for loss, damage or consequential loss caused by any
failure to perform our obligations (whether due to negligence by us, our employees or sub contractors, or due to other causes) but
this does not exclude liability for death or personal injury as required by law. - Top
Does your menu ever change?
Catering reservations are valid for up to one calendar year. A signed copy of this contract, as may be amended from time to time,
must be on file in our offices in order for the contract to be valid and shall cover all future orders. All quoted prices are current
and subject to change. These menus are valid for events that occur between January 2008 and December 2008, excluding
holidays. - Top
What is considered a late booking (bookings within 5 business days of your event)?
If a booking is made less than (5) Business days prior to your event date, full payment will be required at that time, and there will be
no refund if a cancellation is made. - Top
Is gratuity included?
Gratuity is never included in pricing. Gratuity is always at the discretion of the customer. - Top

What are your hours?

Happy Everything Catering is available by appointment only. Please call or email us to schedule your catering consultation or .
delivery. - Top